Today I went to Changi airport. to change my flight. well all is done, im coming back home soon.

and now Im sitting at Burger King.  eating my Burger.. wowo yum yum and enjoy free internet access here... lol.....

    Most of the building or fastfood restaurant here got free internet..lol.....even in Starbuck. No need to pay.

If in Thailand. if we wanna use internet at Starbuck we have to pay 150 thb per hour, or at Mcdonal we pay 30 Thb per Hour.

 Lets start with my Hotel cases... .

 Hotel Cases ....Part 1     I always work for afternoon shift. Which I really like, but actually every  month we have to change our shift, we have Morn shift, Aftn shift and Night shift,.Most of the gals not work for night shift, Coz it can be dangerous sometime, if theres something happen in guest room. And if we have to go up and check. Well.. anything can happen thou.    Lately, For the Aftn shift, if after 7 pm. we have to give the info about our room rate,ect. Coz all the RSVN staffs they went home. They work for office time.So after they finish, its us.that have to receive all booking, give info. And there s one case that I still remember.. I will never forgot that funny moment Its around 10 pm, im about to finish work, and Operator transfer the line to front desk.She said Guest want to book the room. So im free in that time Heres the Conversation( As I remember)His voice sound like he kind a 50 years old something. Unny:  Front desk speaking, How may I assist You? Guest:  Hi,  My  name is Steven, I’d like to get info about your hotel   ,Well actually I ‘d love to C/I in your Hotel.  What Type of  room you have and how much, and whats  facilities u have Unny:  Yes sir.we have Studio,Suite.ect…….(Blab la bla……) Guest:  Thank your for your info. But Could you give me a favour. May I know your     name?  Unny: Yes Sir, you can call me Unny Guest: Very well Unny. That’s Nice nameand for the hotel booking I will come with my wife, but you know Im an Old guy. And  my wife is   young. So sometime I cant pleased her . I know you understand what I mean . Right? Unny:   Hmm…Yes Sir...(God  What the hell He Talk about)That’s what I thought in mind cant say.  Guest: And I have A tel No. Of someone that I would love you to call. I got it from My friends She use that service before.So now I want you to call to that number and ask for me. How much for the massage Unny: Oh. If you want for massage. Yes. In Our Hotel,we have a nice spa and massage, So Pls don’t worry about that. Guest : No.but this guy he do special massage.and he  do it as freelance, he not accept all time. So as I said, I want you to call this guy, and said you got his number from Ms. Christine who now fly back to Aus. And ask for me How much per Hour for massage Unny: Well…Why don’t you call by yourself Sir.mayb If you  re a friend of Ms Christine, Mayb He can give you some discount Guest: No. he never accept phone call from a man. Ok. Pls help me. Unny:  Ok. I will try. see what I can do. (I cant beleve myself.Why I said yes. I want t o help Him…. Oh God Bless me.) Guest: Ok. I will call you back in next 10 min.     And he gave me The guy Phone number and tell me his name.His Name is Max.(he should probably be foreigner? Hmmm… No idea. 

(****, But as my spirit I would love to help him..sound like he really pity guy. I think he just want to please his wife, that’s all.    So i get the number. And call to Oper. Told her to  connect the line for me.    To be continued…  http://photobucket.com' target="_blank">

Max is not available.. let me guess... little Unny offered that guess my phone number?!?!? (dont u dare doing that LOL)

no night manager taking care of this case? (don't forget to give ur night manager or his assistant my phone number too LOL)

*waiting for part 2*

Damn... now that is good customer service... what hotel do you work at?? I think there is such a thing as too much customer service!